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Play It Safe has been created to help provide you and all our customers with the best possible gaming environment, offering comprehensive help and advice where required. We need you to provide photographic lD such as a passport or driving licence.
Furthermore, if you are playing with significant amounts of cash, we may at some point need you to confirm where the funds have come from. We want to reassure you that this is a legal requirement and therefore no reflection on you, it's simply a measure we need to take to ensure all our customers are playing in a safe environment.
Yes, all UK casinos licensed by the Gambling Commission have the responsibility to follow these procedures as required to ensure that they are not being used for any illegal activity. Unfortunately, if you don't share this with us, it will put us in a difficult position and we may have no choice but to cease our relationship with you.
We value you as a customer and want to ensure you're comfortable with the information requested, so if you have any questions please do not hesitate to contact a Manager - they will be more than happy to help. Genting will report any customer found or suspected to be involved in fraud, dishonesty or any criminal act. Proceeds of any crime are seized by FIS. More information on the Commission can be found on their website - http: The Commission provides Genting with a remote operating licence, the licence number of which is R For more information on the IBAS policies and codes of practice, visit http: As a member of IBAS we reserve the right to withhold payment in respect of any event that comes under its investigation for corrupt activity.
The IBAS act as impartial adjudicators on disputes that arise between betting and gaming operators and their customers, if a deadlock still exists after they have been through the operator's own internal dispute procedures.
Alternatively, there is now an Online Dispute Resolution ODR process available which allows disputes to be settled via an online process. To start the ODR process, you can visit http: We may record or monitor telephone and electronic transactions with you in the interests of both parties, and you consent to us doing so.
Any complaints must be registered with our Customer Support within 12 twelve weeks of the occurrence of the event to which the complaint relates. We will not be able to deal with any complaint in respect of an event which pre-dates this time period. When a dispute occurs which cannot be resolved by us, any relevant recordings may be made available to the IBAS or the UK Gambling Commission as the case may be.
If you wish to take a break from gaming for 24 hours up to 6 weeks, please let us know. The key facts about the account time out are:. Please note that your account can only be unlocked at the same time as when you initiated the time out e. Responsible Gaming The Genting Casino experience has been created for your enjoyment. We advise that specific budget plans be made to ensure your gambling expenditure is affordable. Self-Assessment Sometimes people deny the extent of their own problems and seek help only in crisis.
Limiting Your Personal Expenditure Genting provides help to control your gambling. Managing The Length Of Time You Play It is sometimes easy to lose track of time whilst gambling, so Genting gives you the option to set a timed reminder which alerts you to how long you have played for.
SELF-EXCLUSION If you believe you have a gambling problem or just wish to take an enforced break from gaming please let us know Self-exclusions are for a minimum of six months and can be requested by contacting our customer services team by clicking the Live Chat button on the right of this page or emailing support gentingcasino. Game Rules To help you understand the rules relating to the games offered at Genting Casino launch the casino software and view them in the help section.
Responsible gaming checklist Decide in advance how often you will play and how much money and time you will spend. Decide in advance the point you will set yourself to stop - then stick to it. The stopping point might be, for example when you have reached the spending limit you have set yourself or when you have a spent a certain amount of time playing. Bear in mind that sometimes responsible gambling is about making a decision to not gamble at all.
Always remember — a person who gambles responsibly: If you feel you may have a problem with your gambling, ask yourself the following questions: Do you stay away from work, college or university to gamble? Do you gamble alone for long periods of time? Do you gamble to escape from a boring or unhappy life? If when gambling you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible? Do you gamble until your last penny is gone?
Have you ever lied to cover up the amount of money or time you have spent gambling? Have others ever criticized your gambling? Have you lied, stolen or borrowed just to get money to gamble or pay gambling debts? Are you reluctant to spend. Instead, the organisation strives to develop strategies that will: Account Time Out If you wish to take a break from gaming for 24 hours up to 6 weeks, please let us know.
The key facts about the account time out are: The limit will take effect immediately. Generally for the price of RM46 lunch on PH, it is really worth it and food is nice Its a lovely place and its huge. It has many different restaurants within itself. We thoroughly enjoyed our lunch. Very clean and friendly staff. The website shown the buffet price for weekdays is RM Information from Website is very important, so must be keep on update.
There are variety foods. No other restaurants in the city of Kuala Lumpur and it's surrounding that serves a variety of food for this price.
Its really worth for money. All of your saved places can be found here in My Trips. Log in to get trip updates and message other travellers. Map updates are paused. Zoom in to see updated info. Does this restaurant offer table service? Does this restaurant specialise in Southwestern style food?
Can a vegan person get a good meal at this restaurant? Can a gluten free person get a good meal at this restaurant? Can a vegetarian person get a good meal at this restaurant? Is this restaurant good for breakfast? Could this location be considered a speciality food market? Is this restaurant a hidden gem or off-the-beaten path? Is this primarily a bakery? Does this restaurant offer delivery?
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